Network Support
Our core expertise, and where we feel we add the most value to your business.
The majority of our clients feel that, due to the size and nature of their networks, there is no justification to pay for expensive 'in-house' I.T. personnel. When you have an established, robust infrastructure it only needs it to be properly configured, monitored, and maintained.
Our solution is simple. We are there, in the background, making sure everything is all OK, and taking corrective measures should anything require our attention. Our practice of routinely maintaining your machines, out of hours so that there is no disruption to your staff, prevents many issues from even occurring! We are also normally the first to spot when something is failing, such as a hard drive , and can advise you before productivity is lost.
Because we are exposed to so many different organisations' way of working, we can also pass on many 'tips & tricks' that enable you to work more efficiently, and are always ready to offer FREE advice on hardware, software, or working practices.
All our packages include unlimited telephone and remote support and FREE monthly visits from one of our Senior Network Engineers!
Available in Gold, Silver, or Bronze, pricing is determined by the following:
- The number of sites.
- The number of servers.
- The number of workstations & appliances.
- The number of users.
- The hours of business when support is needed.
For an overview of what's included, please *click here to take a look at our Support Matrix.
Call us on 0115 871 2958 for more information and a quote.